Sany’s International Sales and Marketing Manager, Philip White is well-positioned to help customers in Australia realise their fleet possibilities. With 20 years’ experience in the crane industry, Philip provides Sany crane customers with advice from the first inquiry, all the way through to the handover and after sales.
Before joining the global crane manufacturer in January of 2024, Philip worked in various sales and equipment support roles for leading global crane brands. He’s drawing on that experience to help Sany customers “make the best decisions possible for their fleet”.
Regard for Sany’s products is gaining momentum worldwide, with its latest cranes continuing to be rolled out in Australia, North America and Europe, in particular. This includes the latest 60 tonne-to-250 tonne all-terrain range, and the largest all-terrain crane in the world – the SAC40000T, which was recently delivered in China.
“As we continue to deliver Sany products to Europe and Australia in particular, my role is to field questions pertaining to our growing crane technology, so customers are well versed in Sany’s full potential,” Philip said. “Customer service and support, as well as product development, are a priority when assisting current and prospective Sany owners.
“If it’s a technical issue or helping a customer purchase the best crane for their fleet at that specific time – I’ve never walked away from helping the customer reach the best heavy lifting outcomes possible.”
Philip believes equipment owners in the crane and heavy industry are time poor, due to the nature of running a business. He aims to provide customers with a central point of contact and information for Sany’s product range, whether that be onsite or over the phone.
He said Sany cranes compete with the larger global crane manufacturers, but their point of difference is price-point.
“Sany cranes tick many boxes in regard to lifting technology, roadability and safety,” he said. “Technology also is advancing with a focus on operator control and lifting efficiency.”
Earlier in 2024, at the Sany Global Key Account Summit in Huzhou, Zhejiang province, Sany demonstrated some key capabilities including unloading and loading counterweight with one button, changing outrigger span flexibly – and enhancing lifting capacity by 20 per cent, as well as the extending and retracting of the boom with one button, among several other features.
Sany takes pride in its strong foothold in the Australian mining sector with its hydraulic boom crawler cranes, such as the CC1000TB.
Philip is now eager to introduce customers to the latest all-terrain cranes which, he said, will be a game changer on many Australian job sites.
The range includes the SAC600E, SAC700E, SAC1200E and SAC2500E.
The SANY SAC600E all-terrain crane is made of high structural steel, as the telescopic boom integrates longer reach with lightweight concept.
It is equipped with enhanced safety features including hydraulic valves to ensure stability and includes a hoist winch tree-circle protector and boom top height limit switch to prevent wire ropes from over-hoisting up or down.
It also comes with length, angle and pressure sensors with automatic buzzer warning.
The SANY SAC1200E all-terrain is electronically-controlled and powered by a BENZ in-line 6 cylinder diesel engine with watercooler.
Major motions of the crane are controlled by electro proportional dual piston pumps and a load sensing hydraulic system. The constant power electric control lifts engine efficiency while reducing fuel usage.
Built for strong lifting performance, the SAC1200E includes a seven-section U-shape boom, a single cylinder pinning interlocked telescoping system, a full extension boom length of 66-metres and a maximum 91m combination of boom and jib.
It offers a compact chassis of 14.2m length and 2.85m width, as well as all-wheel steering and 7.85m minimum turning radius to adapt to various work sites.
Sany products are backed up by superior customer support and after service.
Part of Philip’s role is to be the conduit to, and liaise with, Sany’s local technical team to ensure customer support is provided anywhere in Australia in a timely manner.
“Tutt Bryant is the National Distributor for Sany cranes and Sany provides training and technical support to the Tutt Bryant Service Team with every customer handover,” he said.
Technicians are predominantly located in Queensland and Western Australia and aim to attend to inquiries onsite as early as the same day or within 48 hours.
Their support extends to overseeing the delivery of a crane to ensure customers are fully appraised of the crane’s operation and can have it working on site as soon as possible.
“The handover of a crane can be stressful for the new owner; plenty of paperwork, invoicing, site management, transport logistics,” Philip said. “When we send a technician along during the handover, this alleviates some of that pressure.
“It reassures the customer that they are in good hands with our product but more importantly, our support.”
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