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Mobile app aims to increase crane uptime

CRANES & LIFTING

A new smartphone app launched by Manitowoc is now available for iOS and Android devices. The app promises to increase crane uptime by enabling customers to diagnose technical issues without third-party assistance, leading to faster repairs and maintenance.

In the past, when cranes had technical issues, Manitowoc customers had no way of interpreting the diagnostic codes that would appear on the main display of the crane’s cab. As a result, specialised technicians would have to be called to the job site with proprietary equipment, and any time spent waiting affected the project schedule.

Now, with this app that instantly tells users what codes mean, crane owners can begin working on solutions immediately, boosting their uptime.

The first version of the app will address diagnostic codes on all Grove- and Manitowoc-branded cranes that run on Manitowoc’s Crane Control System (CCS), as well as all-terrain (GMK) models that have ECOS 1 or ECOS 2 installed. National Crane boom truck functionality will follow in a future update.

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