In the crane maintenance and repair industry, downtime is not an option. Complete Crane Solutions, founded in November 2020, embodies this philosophy with a relentless commitment to keeping clients operational, no matter the challenge.
Starting with just two utes as service vehicles in Western Australia, Complete Crane Solutions quickly recognised a significant gap in the crane servicing market, especially in remote regions. Initially, the company was established to provide critical services to smaller clients in the Pilbara.
Location and reach
Today, Complete Crane Solutions operates from two major hubs: Karratha in Western Australia and Sydney in New South Wales. Its rapid response capabilities extend across different regions in Australia, covering significant regions including Perth Metro, Sydney, Southeast Queensland, and parts of South Australia.
With strategically placed workshops, the team is equipped to respond swiftly to client needs – whether it’s routine maintenance or urgent breakdowns. Complete Crane Solutions’ services include mobile crane repairs and diagnostics, marine and offshore crane servicing, nationwide parts sourcing, labour hire, and 24/7 emergency breakdown responses.
It offers major inspections, 10-year overhauls, A/C repairs, auto-electrical services, boom repairs, insurance repairs, crane builds, SPMT operations, and crane commissioning. The company prides itself on flexibility, reliability, and a consistent quality that has swiftly gained industry recognition.
The company’s reputation has grown around a simple principle: there’s no such thing as “no.” Clients often comment that when they call, they’re met with solutions – not excuses. The team consistently finds a way forward, no matter the complexity or distance.
Backed by big names
Notable milestones include its first major Western Australian construction project at Rio Tinto’s Western Turner Syncline Phase 2, where it serviced cranes ranging from 15 tonne to 650 tonne capacities, significantly elevating Complete Crane Solutions’ industry profile. Expansion milestones include the strategic partnership established in 2022 with TRT, enhancing Complete Crane Solutions’ ability to handle warranty jobs and deliver faster parts turnarounds.
A similar partnership with Cometto in 2023 expanded capability in self-propelled modular trailer (SPMT) services, further enhancing the company’s service portfolio.
These partnerships have significantly streamlined the warranty processes and improved parts availability, reducing downtime for clients. TRT, known for its innovative crane and heavy transport solutions, has helped CCS enhance its capabilities in crane builds and comprehensive product support.
Cometto, renowned for its advanced self-propelled modular trailers (SPMT), has strengthened Complete Crane Solutions’ expertise in heavy logistics, enabling it to offer service in the transportation and management of heavy loads. Such collaborations allow Complete Crane Solutions to position itself as a trusted provider capable of handling complex and large-scale projects efficiently and reliably.
Its impressive client roster also includes heavy hitters such as Monadelphous Heavy Lift, General Crane Services (WA) Freo Group, Boom Logistics, Joyce Krane RCG, and Bechtel.
Sydney expansion and East Coast momentum
The company’s growth has been driven by skilled personnel and a strong culture of training and development. With about 44 employees, including experienced technicians and passionate apprentices, Complete Crane Solutions prioritises continuous skill enhancement to maintain high standards of service.
Expansion to Sydney, initiated in March 2025, was a strategic response to rising demand and growing interest from technicians eager to join the team. Having proven the model in Western Australia, the move to the East Coast was the next logical step. Sydney’s centrality and industrial demand made it the ideal location for further national expansion.
The Sydney workshop quickly gained traction, with clients returning for additional services within weeks of initial visits. The visibility of cranes being serviced on-site sparked interest from local operators, highlighting the importance of physical presence in building regional recognition.
Sydney Service Manager Nathan Demanuele, with extensive industry experience including 15 years with Liebherr, emphasises his customer-first approach.
“I have always prided myself on supporting the customer, providing a quality service while setting high standards, with cost always at the forefront of my mind,” he said. “Understanding the impact of downtime, I explore every avenue to provide assistance as quickly as possible.”
Complete Crane Solutions aims to solidify its position as Australia’s leading crane maintenance and repair provider. The company’s ethos remains grounded in service excellence, a solution-first mindset, and a commitment to quality outcomes –no matter the challenge.