C&L, Case Studies

Extended peace of mind

Hoist and lifting specialist, KITO PWB, recently announced it was extending warranties on a number of its Kito hoist products. Cranes and Lifting finds out more.

Hoist and lifting specialist, KITO PWB, recently announced it was extending warranties on a number of its Kito hoist products. Cranes and Lifting finds out more.

Kito PWB, formerly PWB Anchor Limited, is a Melbourne-based manufacturer of quality lifting, marine, proof coil and specialised chains, ranging in sizes from 6mm-24mm. It also has a dedicated hoist assembly shop where Japanese manufactured Kito 3-phase and single-phase electric hoists, and manual chain hoists and blocks are tailored to match our customers specific lifting requirements. Kito PWB also supply a wide range of high-quality lifting and materials handling fittings and equipment.

Kito PWB has been manufacturing chain in Australia since 1923 and for that time have been well known and regarded in industry as a supplier of consistently high-quality products. It supplies to key industries including mining, construction, manufacturing, materials handling, agriculture, defence, fabrication, marine and aquaculture. Kito PWB has a national footprint, with its manufacturing plant, warehouse and head office in Melbourne, as well as sales offices and warehouses in Sydney, Brisbane and Perth.

Kito PWB’s export and marketing executive, Andrew Betts, recently announced it was adding an additional one and two-year warranty on selected Kito hoist products.

“When you purchase a Kito hoist product, you have the peace of mind in knowing that your product is covered by the Kito standard manufacturers’ one-year warranty. This entitles you to have the goods repaired or replaced if the goods fail to be of acceptable quality,” he said.

“The benefits given by this warranty are in addition to other rights and remedies which you may have under Australian and New Zealand consumer law in relation to the goods or services to which this warranty relates.

Related stories:

All Kito Hoist products sold by Kito PWB come with a free one-year warranty as standard which covers parts and labour. On top of these, Kito PWB is offering to extend the standard manufacturers’ warranty on selected Kito Hoist products to the Australian market,” said Betts.

Kito is extending the standard one-year warranty on the ER2 Series for an additional one year, free of charge, thus increasing the period of warranty to a total of two years from the original date of purchase, subject to the terms and conditions of the standard warranty conditions. Customers are automatically qualified for the warranty from the day of the purchase.

This promotion applies to qualifying products purchased in the Australia during the promotional period. These promotional warranty conditions are additional to, and complement, the standard warranty conditions. If there is an inconsistency between any of the provisions of these promotional warranty conditions and the standard warranty conditions, the provisions of the standard warranty conditions will apply.

“At Kito, as well as providing lifting solutions to enhance our customer’s day to day working life, we take pride in the quality and durability of our products,” said Betts.

“When customers purchase a Kito hoist product, they have the peace of mind in knowing that their product is covered by the Kito standard manufacturers’ one-year warranty. We also know that reliability and confidence matter to our customers, that’s why we’ve introduced an exclusive two-year warranty on ER2 Series and three-year warranty on M3 and L5 series,” he said.

Kito PWB warranty details include:

• Purchase any Kito hoist product and receive a one-year/two-year/three-year warranty;

• Warranty is automatically valid from the date of purchase without any registration;

• The purchase invoice and commissioning record will have to be provided to make a claim under the warranty offer;

• Offer only valid for products originally purchase from Kito PWB (Australia);

• Under the Kito warranty, parts and labour costs will be covered by Kito PWB;

• Promotion subject to change and/or cancellation without notice;

• Warranty is non-transferable.

Previous ArticleNext Article