Australia, C&L, Cranes & Lifting, Features, Products, Technology

E.P.O.S. training arrives Down Under

The E.P.O.S. system helps heavy machinery companies minimise the amount of paper flow in their administration jobs.

For more than 30 years now Matusch GmbH, based in the German city of Coburg, has been offering E.P.O.S. – Equipment Planning and Organisation Software. 

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With more than 300 happy customers worldwide and working with businesses in Australia for more than 15 years. Matusch GmbH has more than 15 employees and this team takes care of customer needs and requests, with a 24-hour hotline available when required.

Billed as a one-stop shop to organise business, E.P.O.S. caters for crane hire businesses (wet or dry), heavy transport businesses, any construction machinery related businesses and also tower cranes. Any other type of rental business can also be catered for: whether it’s small equipment rental companies, construction companies, permit providing or traffic management companies – all work with E.P.O.S.

E.P.O.S. is a software solution that caters for any size of company – whether it’s a small company operating five cranes, medium sized businesses operating 30 or 40 cranes, large companies with 200 cranes, or thousands of elevated work platforms and hundreds of tower cranes. 

“Some of our customers have more than 100 dispatchers working at different locations at the same time. Wind turbine manufacturers use E.P.O.S. to schedule their large cranes and the 60 plus counterweight transporters that go with them. This is no problem for our E.P.O.S. system,” said Maik Biehl of Matusch GmbH Support and Installation.

E.P.O.S. streamlines complete work processes, says Maik.

“With E.P.O.S., job inspections will turn into quotes, which are then converted into jobs displayed on the schedule. Scheduling is made easy, even if one crane is required or if you are dealing with a shut down and numerous machines and staff are involved. 

“Jobs are easily converted into invoices with individual pricing systems for customers, if needed. Scheduling machines and employees for compliance requirements, like inductions, crane safe or just your regular machine service schedule is also manageable via E.P.O.S.” he said.

“Statistics offer reporting on machinery usage, including average tonnage, average charge for the machine and much more. E.P.O.S interfaces with accounting software and our ‘garage module’ helps to organises whole workshops,” said Maik.

E.P.O.S. can operate from the cloud and a recently launched app can be used on a smartphone or tablet. The app provides the driver, crane operator, salesman or crane allocator the ability to enter relevant job details on the go.

E.P.O.S. is modular, which means customers can pick and choose which modules they  think they will need. There are now more than 50 modules available, which means a business can have E.P.O.S. tailored to meet their specific requirements initially, and because E.P.O.S. can be expanded, as a business grows and evolves new requirements modules can be added and the capabilities of the system increased.

More than 100 interfaces for various functions are available with E.P.O.S. Interfaces to MYOB and Quickbooks are small examples and other interfaces to Navman or TomTom have been available for some time.

E.P.O.S. was an exhibitor at this year’s CICA National Conference and Exhibition in Perth and Maik visited numerous customers in Australia after the event to demonstrate the innovations to the customers and any questions they had about E.P.O.S. 

Due to the positive response Maik received from customers, the Matusch company plans to organise a similar customer trip each year. 

Feedback from customers about this year’s training was very positive.

Craig Guschal, General Manager from LinCon in Brisbane had this to say.

‘LinCon has been using EPOS for a few years now, and have found it to be a great match for our Truck Mounted EWP hire business,” he said. 

“With the ability to quote, and book through the scheduling screen – optioned with 1, 3, 7- or 31-days viewing has made it easier to maximise the usage of our equipment; along with the data that it captures, and the invoicing capabilities. Recently we had E.P.O.S. training with Maik in our yard – as a refresher, plus to see the new features. It was certainly a worth while event, as the attendees discovered better ways to do things, resulting in more efficiencies, and making their jobs easier.’

Karli Sutherland from Quicklift in Victoria said this.

“Our operations team has used E.P.O.S. for our scheduling requirements for in excess of 10 years. From quoting to job scheduling, converting delivery dockets into invoices E.P.O.S. manages all of these applications for us in one program. 

“We recently welcomed Maik from the E.P.O.S. training team to our Shepparton depot to provide our staff with training on the most recent improvements to the program. 

“Maik provided a combination of onsite training followed by customisation of our E.P.O.S.  program based on our specific requests following our training. The way in which Maik delivered the training and customisation during his time was invaluable. We highly recommend the E.P.O.S. program and delivery of onsite training,” said Karli.

A demonstration of the E.P.O.S. program is available online. 

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