This year marks a significant milestone for Resolution Rigging Services (RRS) as the Sydney-based company celebrates 25 years in business. From its beginnings as a small, family-driven operation, RRS has grown into one of Australia’s most respected names in tower crane hire and rigging, with a reputation built on reliability, safety, and long-standing relationships.
For Project Manager Rhys Noronha, the anniversary is a moment to reflect on how far the company has come. “It’s a proud achievement for the family and for everyone who has been part of the business over the years,” he said. “Resolution Rigging has always been more than just a company – it’s something we all carry as our own name.”
Family roots and steady growth
Resolution was founded in November 2000 by Tony Noronha, who remains actively involved in the business today. In the early years, the company was strictly labour-only, supplying crews for crane erection and dismantling. Rhys recalls that the first employee was Tony’s brother, Fern, who still oversees operations. Alison joined to manage accounts, and Leonie became a steady presence in the office – making RRS a true family business from the start.
For more than a decade, the company subcontracted cranes from other suppliers while focusing on rigging. The turning point came around 12 years ago, when RRS bought its first tower crane. “Since then, as our clients expanded, we expanded with them,” Rhys said. Today, the fleet has grown to 28 tower cranes, reflecting the company’s steady progression from a small labour provider to a fully-fledged crane hire and rigging business.
A flexible fleet
One of the features that sets RRS apart is the versatility of its crane fleet. The company operates both diesel and electric tower cranes, including luffing and hammerhead models, giving clients greater flexibility across different projects.
“In Sydney and Melbourne, power isn’t always available on every site, so having both diesel and electric options means we can always find the right solution,” Rhys said.
Diesel cranes are often used for data centres and projects requiring heavy lifts, while electric cranes are increasingly in demand for urban and hammerhead crane projects. This dual approach also supports sustainability goals. Electric cranes reduce emissions where reliable power is available, while diesel cranes remain the more efficient option on remote or greenfield sites where generators would otherwise consume more fuel. “We’re not pushing one option over the other – we look for the best outcome for the project,” Rhys said.
Projects that define the business
Over the years, RRS has been part of a wide range of projects, from small residential developments to large commercial and community builds. The company’s cranes have been on sites such as Griffith Base Hospital, Parramatta Police Station, Castle Hill Public School, and Sydney’s Biomedical Accelerator.
Among the many highlights, Rhys points to the South Village development and the Kemps Creek Data Centre as particularly significant. At South Village, RRS deployed four tower cranes, a major undertaking at the time. The Kemps Creek project was even larger, with five cranes operating for nearly a year.
“Across all five cranes, we had only one breakdown, and it lasted less than two hours,” Rhys said.
“That sort of reliability is almost unheard of and shows the effort we put into maintaining our fleet.”
Behind those results is a proactive maintenance program that goes beyond industry standards. Every high-use bearing is replaced before a new project begins, and all electrical components are refreshed as well. Non-destructive testing (NDT) is carried out on 100 per cent of tower bolts, compared to the Australian standard of 10 per cent. Rhys said this approach comes down to philosophy.
“Mechanical breakdowns are preventable if you’re disciplined with maintenance. We’d rather replace a part early than risk a failure on site.”
The company is also focused on strengthening its compliance framework. A recently appointed work, health and safety manager is leading the push toward additional accreditations to meet the requirements of Tier 1 projects.
A team built on loyalty
While equipment is critical, Rhys believes people remain the foundation of RRS. The company has grown from a handful of employees to a team of more than 60, including engineers, project managers, and dedicated crews.
Many employees have stayed for more than a decade, including Dragan, who has been with the company for 23 of its 25 years. “He’s well respected on site and by everyone in the business,” Rhys said. “We’re closer than just colleagues – it’s more like family.”
That loyalty and culture continues to attract new talent. Rhys himself started as a trainee dogman in 2013 and has worked his way through different roles before becoming project manager. “We’ve always said we don’t employ people for a short period of time. If you join Resolution, it’s because you’re here to stay,” he said.
Looking ahead
As it celebrates its 25th year, RRS is looking to the future. The company is investing in additional electric luffing cranes, expanding into more high-rise projects, and adopting 3D modelling and BIM technology to improve planning and integration with builders.
“Our goal is to be one of the leading players in the high-rise market,” Rhys said. “We’ll continue to grow the fleet and our team, but the focus will always be on finding the best crane solution for each project and delivering it reliably.”
To mark the anniversary, RRS is hosting a combined Christmas party and 25-year celebration with clients and employees in November. For Rhys and the family, it’s a chance to honour the past while setting sights firmly on the future.
“Twenty-five years is a big milestone, but we’re just getting started,” Rhys said. “The industry is changing, and we’re ready to adapt. What hasn’t changed is our commitment to doing the job properly and looking after the people we work with.”